Shipping & Returns

Shipping.  

We offer free shipping in the United States and worldwide for standard sized items!

Items shipped in the US are delivered via USPS Media Mail or Priority Mail unless another method of shipment is requested or deemed appropriate by us.

For international deliveries, packages will be sent via DHL, Federal Express, UPS, or USPS International, depending on the size and weight of the order, and the particulars of the international destination.

For all international deliveries, please note that while Grinning Cat Books pays for standard international shipping costs, customers are solely responsible for paying any and all import fees, duties, VAT, or other costs that are levied by customs authorities as items pass through customs in a customer's country.   

Please note that a shipping or postage fee may be applicable for very heavy or oversized books, book sets, art, and other items. The decision to apply additional postage to an order is determined by Grinning Cat Books in its sole discretion. Where applicable, shipping charges are calculated individually based upon the size, weight, value, speed, and destination of the order. Any posted shipping rates serve as an average baseline amount only, and any applicable shipping, duties, taxes, etc. are in addition to the stated purchase price and paid for by the customer.

In any instance where a shipping fee is being considered, we will contact you to discuss any additional postage or other costs prior to mailing your purchases. There will be no surprises.   

All books and other products shown on our website are in stock and ready to be shipped. Once an order is received it is typically processed and shipped within three (3) business days.

We always do our utmost to ensure that your purchases arrive safely and in top condition. As such, all books and other products, regardless of value, are very carefully and professionally packed.

Finally, as a customer focused company, we are happy to accommodate individual shipping and wrapping requests when reasonably possible. Just let us know! As such, next-day, second day, and other expedited shipping means and times are often available upon request and we will do our best to accommodate such requests (although delivery dates provided are estimates only).

As always, please call us with any questions.

Returns.  

A great deal of care and research is undertaken to guarantee the accurate description, photography, and overall condition for each item on our site. 

Should you not be happy with any item, for any reason, you may return it provided you notify Grinning Cat Books by phone or email within fourteen (14) days of receipt, and the item is then returned immediately and securely.

Except in cases where an item has been damaged during delivery to you, the item must be returned at your cost via Federal Express or UPS and properly and safely packed and insured. Please call us with any questions.

Upon receipt of the book, you will be refunded the full amount paid for the item within 5 - 7 business days. All refunds are limited to the original purchase price of the item, unless, in our sole discretion we determine that the item was inadequately described, in which case the refund will be the cost of the item, plus the cost of outgoing postage (if any), plus the reasonable cost of return postage.

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